You can describe your real experience, including a disappointing one. If a store offers a review reward, the star rating must not decide whether you earn it.
Example: You buy three shirts in one order. The invitation can contain three review cards so you can review each shirt. This does not mean three financial review rewards: there is one financial review reward per order.
The default request is sent seven days after fulfillment, with one reminder if there is no response, and an invitation expiry of 90 days. The store can change its trigger, delays, reminders and expiry. An expired or inactive link explains that it cannot be used and points you back to the store for help.
A direct reward offer can expire before the invitation itself. Its terms are held for at most 30 days and may end sooner; follow the offer deadline shown on the page. Opening a still-valid review link after that deadline does not extend the old reward.
The verified-buyer badge identifies a qualifying purchase match or a separate trusted verification assertion. An emailed link alone is not proof that a payment succeeded. A normal refund does not erase a genuine purchase history; a canceled, test or unpaid order can lose native verification.
Financial review incentives have additional requirements: a genuine, fully paid personal purchase and evidence that you received or experienced the item. An unpaid COD order, partial advance alone, test order, or company/wholesale purchase does not qualify. You can belong to a company and still qualify through a separate personal order.
The review must also meet the offered content terms. Fake, duplicate, spam, off-topic or private feedback is not an eligible public-review contribution. Posting the same review again does not create another reward.
A one-star review can qualify
You receive a shirt, leave an honest one-star review about its fit, and meet the offered ₹100 credit terms. The low rating does not disqualify you. The store’s choice to hide the review also does not remove an earned incentive.
An ordinary return keeps the experience
You later return that shirt and receive a normal refund. You still tried it, so the review incentive is not removed just because of the return. A fake purchase or an order canceled before delivery is a different case.
Add any photo or video required by the offer during the original submission. The reward waits for the submission to finish and for attachment safety checks. A clean photo can qualify before it becomes publicly visible. Rejected or failed media cannot qualify for the photo/video tier; a text reward may still apply if it was part of your offer.
Example: Your offer is ₹50 for text or ₹100 for a qualifying photo review. Text and a clean photo in the original completed submission can earn ₹100, not ₹150. If you finish with text and later use an add media reminder, the later photo is content-only and does not upgrade the original ₹50 award.
Once the original qualifying content is determined, later uploads do not silently recalculate the reward. The store may allow a separate seven-day upload window from a media reminder, but that window is not a new incentive offer.
| What you see | What to do |
|---|---|
| Pending / checking | The review is saved. Finish any open upload step, then use Check reward status or check again later. |
| Status temporarily unavailable | Retry Check reward status. You do not need to submit another review. |
| Issued | Follow the displayed code, account balance, expiry and offer terms. |
| No offer / ineligible / order already rewarded | Read the explanation. Contact the store if it does not match your purchase or accepted offer. |
| Original loyalty offer needs checking | Contact the store. The older record is missing its saved offer, so points cannot be issued automatically. Another review or repeated refresh does not resolve it. |
| Used / expired / revoked / could not be issued | The reward is not currently usable. Contact the store for help; another submission does not replace it. |
Review publication is separate from reward checks. Your review does not have to appear publicly before an otherwise eligible reward can issue. Direct reward validity starts when it is issued, not while it waits in the queue.
If enabled, tapping a star in an invitation preselects that rating on the review page. The tap alone does not post your review; finish on the page.
When the store allows it, use your signed edit link. The defaults allow edits for 30 days and up to ten uses, but the store can change these settings. Edited text may need another authenticity check or publication approval. A wording change or publication delay alone does not remove an earned review incentive.
Deleting the review or removing the text/photo/video required by its reward can invalidate that benefit. An upload from a later content-only reminder cannot replace the original qualifying media for reward purposes. Deletion removes public and identifying content while retaining a privacy-scrubbed record of financial history. It does not reset the order’s reward limit.
Stores can have a read-only /reviews page. Leave reviews through a product page or an authorized invitation or QR flow, rather than that listing page. Review invitations are currently sent by email; a store can separately provide its supported QR review flow. When reviews are disabled, the listing is unavailable.