Skip to content
Sellerlane Help Center

Location store credit

Location store credit is a balance you record against a company location. You fund it, buyers can spend it, and every posted issue, redemption and manual deduction stays attributable in the ledger. Checkout reservations separately protect the balance while payment is in flight.

It is an advanced module, off by default. Turn on Location store credit under Settings → B2B wholesale → Advanced modules.

With the module on, an authorized buyer can use the balance in two places:

  • Checkout: Apply store credit uses up to the amount due. If the credit covers only part, the buyer pays the remainder through an allowed gateway.
  • Their own invoice: Use location credit applies up to the live invoice balance. A partially covered invoice stays open for the rest.

Who owns the balance

The balance belongs to the location, not to a person and not to the whole company:

  • A company with three branches has three independent balances. Credit recorded against Sharma Distributors’ Nashik branch has nothing to do with Pune.
  • A buyer’s personal store credit is a separate account entirely. Personal credit never pays a company order, and location credit never pays a personal order.
  • Every authorized buyer at the branch draws from the same shared balance, but can apply it only while buying for that location and only to an invoice they are allowed to pay.
  • Only lots matching the purchase currency are spendable. An INR balance does not fund a USD checkout.

Issuing and deducting credit

  1. Open the company, then the location.

  2. In Store credit, enter an amount, an optional expiry date, and a reason. The reason is what you and your team read in the history later, so write it for the colleague who takes the next call.

  3. Choose Issue credit to add to the balance, or Deduct to take some back.

Every issue and deduction appears in the location’s History ledger with your name, the amount and the reason, so the running balance is always explainable.

Example. Kapoor Apparel raises a dye lot claim on invoice 4471 worth ₹45,000. Rather than send cash back on an order that is already closed, you record ₹45,000 of location credit with the reason “Dye lot claim, invoice 4471”. The next authorized Chennai buyer can apply it at checkout or to their own open invoice.

What happens at checkout

The buyer selects the company location, builds the cart, and chooses Apply store credit. The platform recalculates totals and shows both the credit and the remaining amount due. Remove store credit restores the original payment path before the order is placed.

Checkout reserves the applied amount before an external gateway is called. Concurrent buyers at the same branch therefore cannot both spend the final ₹10,000. If the balance expires, is revoked, or is spent in another session, the checkout reprices and asks the buyer to review the new amount instead of overdrawing the account.

What it cannot pay

  • Deposits. Location credit cannot reduce or fund the upfront deposit leg.
  • Pay-on-terms checkout. Remove credit before choosing Net, Due when invoiced, Due on fulfillment or Due on delivery. Place the terms order first, then the buyer can apply location credit to the resulting invoice.
  • A colleague’s invoice. A Location admin may see branch balances, but the online payment action remains with the buyer who placed the order.
  • A multi-invoice basket. Apply it to one invoice at a time.
  • Personal purchases. Purchase identity is a hard boundary in both directions.